Group air charter for a collegiate basketball team
Service Area
Background
A college basketball team was in need of a group air charter that could accommodate 30-50 individuals for their away games. Over a period of two months, the school required a total of nine round-trip charter flights throughout the West Coast and Central United States.
Challenge
The client consisted of the college’s men’s and women’s basketball teams, along with additional equipment and luggage.
ACC Aviation successfully secured a carrier to handle the flight schedule. However, just a few days before the second half of the charter program, the airline informed our charter team that the crew could not complete the program due to availability. This unexpected situation could have resulted in a delay of six hours or more. As a result, ACC Aviation’s charter team needed to react swiftly to find a suitable alternative.
Our solution
Leveraging our extensive network of private jet operators and partnerships, ACC’s charter team contacted an aircraft leasing associate and industry-leading carrier, securing a Bombardier CRJ700. The Bombardier CRJ700 can accommodate up to 65 passengers comfortably, and its flexible bases and minimal positioning costs make it an ideal aircraft for collegiate sports. The alternative solution was within the client’s budget, who was happy to proceed.
A dedicated account manager was on-site at the airport to supervise the operation and provide timely updates, ensuring the passengers’ peace of mind.
Client outcomes
The college basketball teams arrived at their destinations on schedule and had a comfortable flight experience.
Key achievements
Experience counts. Our achievements prove it.
- Delivered nine flights to various destinations comfortably and efficiently. Provided swift responses and resolved unexpected challenges, ensuring client satisfaction.
- Excellent customer service led to client retention